Privacy Policy | Nellie's Black Soldier Fly Larvae

Summary

Information we collect

Information you provide

When you fill out a form (for example: Contact, Customer Registration, guide downloads, orders, or quote requests), we collect the information you choose to submit such as your name, email address, company, and any message details.

Contact details (name, email, company/role if provided)
Request details you type into form fields
Preferences (for example, newsletter opt-in)

Information collected automatically

Like most websites, we collect some information automatically to operate, secure, and improve the site.

Device and browser information (for example, browser type)
Usage data (pages viewed, interactions, approximate location inferred from IP)
Cookies and similar technologies (see “Cookies & analytics” below)

Purpose

How we use information

To respond to requests, quotes, and customer support inquiries
To provide requested content (for example, guides and downloads)
To operate, maintain, and improve the website and user experience
To prevent fraud, abuse, and security incidents
To send updates if you opt in (you can unsubscribe at any time)
To comply with legal obligations and enforce our agreements

Tracking

Cookies & analytics

Cookies

We may use cookies or similar technologies to keep the site working, remember preferences, understand site performance, and measure marketing effectiveness.

Your browser may allow you to block or delete cookies. If you do, some site features may not function properly.

Analytics and advertising tools

We use third-party tools that help us understand how the site is used and measure campaign performance. These tools may set cookies or collect device identifiers and usage data.

PostHog (product analytics)
Google tag (measurement/ads conversion tracking)

Disclosure

How we share information

We do not sell your personal information.

We may share information in these situations:

Service providers that help us run the website and handle form submissions (for example, form processing and hosting).
Legal and safety if required by law, regulation, subpoena, or to protect rights, safety, and security.
Business transfers in connection with a merger, acquisition, or asset sale (subject to this policy).

Lifecycle

Data retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, including to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods can vary depending on the type of data and why we collected it.

Protection

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no security controls are perfect and we cannot guarantee absolute security.

Control

Your choices

Email preferences: you can unsubscribe from marketing emails using the link in the message (if provided).
Cookies: you can adjust cookie settings in your browser (block/delete).
Access/updates: you may request access to, correction of, or deletion of certain information by contacting us.

Depending on where you live, you may have additional privacy rights (for example, under state or national privacy laws). We will respond to verified requests as required by applicable law.

Minors

Children’s privacy

Our website is not directed to children and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Updates

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of the website after changes means you accept the updated policy.

Contact us

Questions or requests related to privacy can be sent to procurement@nelliesbsfl.com. You can also use the contact form on the home page.

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